Alpaca Naturals - Purchase Terms & Conditions


Payment Terms
Products are shipped when payment is received on all orders either by check or paypal.

Shipping Terms
Buyer is responsible for shipping fees on returns and exchanges.

Returns, Guarantees & Warrantees
Returns: Restock fee is 10% of paid amount on canceled orders or items returned in sellable condition with advanced authorization. Credit will be given towards future purchase, no cash refunds.

Damaged/defective merchandise or incorrect packing: please call immediately for arrangements, claims must be made within 5 days of receipt. Shipping & handling costs are not refundable.